Operations Manager USA, Newcastle

About Mango5

Mango5 is a dynamic and growing BPO that partners with local and international clients to deliver tailored, high-impact solutions. Our operating model is built on agility, strong client relationships, and a commitment to delivering consistent, high-quality outcomes.

The Opportunity

We are seeking an experienced and driven Operations Manager to take ownership of our USA region portfolio.

This role is responsible for the end-to-end performance, stability, and growth of multiple business units, each with its own client expectations and operational requirements. The successful candidate will play a key role in ensuring strong delivery, building client relationships, and leading high-performing teams.