Account Executive Hilton Direct KSA - based in Riyadh, Prince Albert

Position Statement Hilton Direct Middle East&Africa is looking for an Account Executive to manage the meeting inquiries of a portfolio of clients selling Hilton Worldwide properties and destinations, working under the direction and guidance of the Senior Manager, Hilton Direct. The primary role of this position is to deliver an industry leading service to your customers primarily across the KSA and Egypt with a focus on developing relationships and increasing conversion.

Position Summary The Account Executive will manage meeting inquiries of an assigned portfolio of clients in HWS office, increasing business and productivity from them, with support and direction from the Senior Manager, Hilton Direct, in line with the overall Hilton Direct strategy.

Develop strong relationships and partnerships with key accounts; enhance client awareness of key regions and hotels

Identify and qualify meeting needs of clients, presenting suitable solutions and proposals; convert business opportunities into business transactions

Acts as communicator between accounts and hotels, shares brand knowledge with clients and client knowledge with hotels

Documents development of business opportunity within relevant systems and reports them accordingly; with the support of the Group Sales Support role

To present the Hilton Worldwide hotels in a professional manner towards negotiating partners in line with Hilton’s Values

To reach agreed goals and to deliver incremental revenue for all Hilton Worldwide hotels

Assesses actual performance compared to targets

Enforces policies and procedures to improve overall operations and effectiveness.

Ensure proposals and contracts presented negotiated with customers are checked / validated

Support accurate communication of sales promotions and information to relevant people

Coordinate any required administrative work in terms of reporting of figures

Participate in industry events and represents Hilton Worldwide at trade fairs and workshops, agreed by the line manager

Update manuals and other department related documents; support trainings for new team members

Adheres to measurements of ROI to ensure overall effectiveness

Comply with all policies, systems and procedures as laid down by the Manager Hilton Direct

Specific job Knowledge, Skill&Ability

Effective collaborative skills to build positive relationships with internal and external stakeholders

Strong administrative and organizational focus to work in a highly structured way

Persuading and influencing skills

High level of verbal and written communication skills

Willingness to develop and take responsibilites while working within a team but also self-dependent

Good knowledge of market segments

Understanding of competition and marketing strategies

Able to manage conflict

Good in interpreting and analysing data

Proficient in Microsoft Office applications

Usage and knowledge of other Sales Systems, e.g. Salesforce

Understanding of sales process; tools, measurements and systems

Understanding of business needs of hotels and clients

Fluency in English and Arabic

Required Qualifications

Minimum Education: High School/ GED

Minimum Years of Experience: 2 Years of Overall Experience

Minimum Years of Experience: 1 Year of Specialized Experience

Proven hotel sales experience either in a Groups, Conference&Events team or as a Sales Executive is a required

Preferred Qualifications Education: BA/BS/ Bachelors Degree

Work Locations Hilton - Area Office - Saudi Arabia

Schedule Full-time

Brand Hilton Corporate

Shift Day Job

Job Level Team Member

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