South Africa
Service Manager in Phalaborwa - Image 1
Service Manager in Phalaborwa - Image 1
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Service Manager, Hoedspruit

Service Manager, Hoedspruit
Description

Overview

The Service Manager is responsible for managing our Service Team (Bar and Butlers) and giving our guests a world-class experience. Your purpose is to ensure that we are prepared for service and exceeding the expectations of our guests.

Responsibilities

  • Ensuring the overall standards required for Bar and Service are met
  • Supervising all Bar and Butler duties to ensure quality standards are met
  • Overseeing stock, managing ordering, deliveries, and invoicing
  • Meeting health and safety protocols
  • Ensuring we remain within budget
  • Timeous support and communication with other departments
  • Working with the Lodge Manager to ensure an overall 5* experience for our guests
  • Contributing towards Thornybush being recognised as an award winning – world leading lodge
  • Upholding the Thornybush brand and overall standards

Requirements

  • Grade 12 | Matric
  • Relevant Diploma or Degree to your advantage
  • No less than 3 years' experience in leading a Service Team
  • No less than 5 years' experience working in a high-end safari environment
  • Valid Drivers License
  • Clear Criminal Record

Technical Skills

  • Excellent command of the English language (a second language would be to your advantage)
  • Computer literate (Microsoft & Google Suite)
  • Experience in Nebula PMS, Nebula POS & Travelyst, or any property management software
  • Food and Beverage knowledge
  • A good understanding of wine
  • Proven track record of successfully leading a large team (leading, motivating, coaching etc.)
  • Proven track record of achieving results | goals

Position Details

  • Contract type: Permanent
  • Site: Thornybush Private Nature Reserve
  • Work cycle: 6 weeks on : 2 weeks off
  • Benefits: Accommodation, Meals (on duty) and Uniform
  • Remuneration: Cash + 7,5% contribution to Provident Fund + 50% contribution to Medical Aid
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More info about this ad

Service Manager has been posted in the Phalaborwa Other Jobs category on Locanto.

If you’re still wanting to browse, there is so much to explore in the Other Jobs category! Take a look at the ads Safari Lodge Duty Manager, Hoedspruit, Lodge Manager (Fixed-Term Contract – 12 Months), Hoedspruit and Food & Beverage Manager | Luxury 5? Safari Lodge in Hoedspruit to discover more of what you’re looking for. In total, we have 5 ads in Other Jobs in Phalaborwa on Locanto classifieds.

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