Sales and Technical Manager, Pinetown

About the job Sales and Technical Manager Sales and Technical Manager

Key Performance Areas

Build strong relationships with customers personally and professionally

Manage sales budget and gross margin

Attend to customer complaints effectively and respond within 24 hours

Respond to customers technical service requests, troubleshoot technical issues, identify the fault, and ensure root cause is fixed

Implement preventative maintenance programmes and visit customers to conduct equipment audits

Identify and achieve measurable technical and process developments and improvements, innovative for corrective measures.

Liaise between customer, planning, and internal sales to ensure accurate forecasting

Understand the customers business deeply and provide packaging solutions

Engineering Degree (B-Tech or BSc Mechanical, Electrical, or Mechatronics only)

Previous experience in a technical sales role

Organised, with the ability to build relationships at all management levels within customer organisations

Proficient in Excel, able to generate reports and work with numerical data

Highly self-motivated, energetic, and capable of motivating others

Proficient in English able to read, write, and communicate professionally

Own transport

Should youreside in or around the Howick / Pietermaritzburg area is an advantage

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