General Manager - 5 Star Boutique Hotel&Spa - Plettenberg …, Plettenberg Bay

General Manager

Salary: R50,000– R60,000 gross per month (dependent on experience) Position: Live-out Minimum Requirements

Minimum 5 years’ experience as a senior manager or General Manager in luxury boutique hospitality. Relevant hospitality or tourism qualification. Strong financial acumen including budgeting, forecasting and cost control. Proven ability to lead, coach and develop a close-knit team. Sound knowledge of HR legislation and practices.Experience hosting agents, media and VIP guests. Understanding of sustainability practices within hospitality. Computer literate with strong administrative capability. Valid PrDP. Impeccable references and a clean employment track record. Key Responsibilities

Full general management of all hotel departments and daily operations. Financial management including budgeting, forecasting and reporting. HR leadership including recruitment, training, performance management and staff development. Building and maintaining strong relationships with guests, staff, agents, the local community and industry partners.Driving continuous improvement of the guest experience across all touchpoints. Custodian of operational equipment and hotel assets. Ensuring compliance with health, safety and sustainability standards. Upholding and championing company values and culture throughout the team. Who We Are Looking For

A warm, confident leader comfortable with discerning guests. A humble, curious and growth-focused professional. A natural people leader who empowers teams rather than micromanages. Detail-oriented with a strong sense of urgency. High energy, self-motivated and driven by excellence. Values-led and committed to maintaining a strong team culture.

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