Back Office Sales Support, Port Elizabeth

Our client is seeking a reliable, organised, and mature Back Office Sales Support Administrator to join their Port Elizabeth branch. The ideal candidate will have strong administrative ability, excellent communication skills, and the capacity to multitask in a fast?paced environment. This role supports internal sales, customer service, and daily branch operations.

Minimum Requirements

Education & Systems

• Grade 12
• Fully computer literate (Excel, Word, Outlook, Pastel)

Experience

• Minimum 3 years' experience in:
  • Administration
  • Back?office support
  • Internal sales

Skills & Attributes

• Strong administrative ability
• Excellent communication skills
• Ability to multitask and prioritise
• Strong planning and organising skills
• Ability to follow instructions and procedures
• Professional telephone etiquette
• Good listening skills
• Reliable team player
• Ability to cope well under pressure

Key Responsibilities

Sales Support & Customer Interaction

• Handle telephone sales from existing customers
• Provide excellent customer service and support

Order Processing & Administration

• Receive and process customer orders within agreed cut?off times
• Perform invoicing on Pastel
• Complete daily administrative duties

Internal Coordination

• Provide support to Consumable Specialists
• Ensure accurate communication and follow?through on customer requirements

Key Competencies

• Strong organisational skills
• High attention to detail
• Professional communication
• Ability to work under pressure
• Team?oriented and dependable
• Customer?focused mindset