IT Internal Sales, Pretoria

KEY FUNCTIONS

Assisting Executive Account Manager(s) by managing and providing superb back-end support in order to facilitate sales closure and operational support. To contribute in achieving and exceed margin by ensuring that all accounts are managed professionally and that you consistently deliver exceptional customer service to our clients.

EDUCATIONAL REQUIREMENTS EXPERIENCE/ PRACTICAL REQUIREMENTS:

• Relevant Degree/Diploma (preferred);
• Matric
• Minimum 3-4 years IT Internal Sales Experience Sales & IT certifications (advantageous)
• Experience in IT Distributors and OEM's Intermediate MS office suite (essential) IT Product knowledge

• KEY PERFORMANCE AREAS

  1. Manage all accounts information and always keep account information updated on CRM
  2. Provide all quotes to our partner base on products specified, ensuring that products and solutions are correctly specified, the prices quoted are accurate and the quote has a rapid turnaround time from request to release
  3. Assist in managing relationships with existing and new DST's and OEM's
  4. Assist with writing proposals and collating information and documents for tender submissions
  5. Process orders and deal with all associated coordination and paperwork, follow up on POD's until completion
  6. Liaison with Finance (follow up on debtors, invoices etc), Logistics (stock availability, management of back orders etc) and projects (project status and deliverables
  7. Monthly sales report

   

  TECHNICAL COMPETENCIES:

  • Strong knowledge of the IT products and services
  • Advanced relationship building & networking skills at all levels
  • Excellent oral & written communication skills

  BEHAVIOURAL COMPETENCIES

  • Confident & Assertive Results- Orientated Deadline driven Attention to detail
  • Ability to persuade and influence Sales and Negotiation Skills Strict Confidentiality Effective Communication
  • Professional and mature business attitude Client Service Orientation Ability to manage expectations
  • Accountable and Reliable

  COGNITIVE COMPETENCIES

  • Analytical thinking
  • Analytical thinking
  • Ability to think big picture(strategic) and out of the box (creative)