Front Office Manager, Pretoria

Front Office Manager Wine Estate - Pretoria, South Africa

Start Date: ASAP

Salary: R20 000 – R23 000 pm

We are seeking an experienced Front Office Manager to lead and oversee Front Office operations in a dynamic hospitality environment.

Key Responsibilities:

• Manage daily Front Office operations and guest services

• Lead, coach, and develop the Front Office team

• Ensure exceptional guest experiences and service delivery

• Oversee budgets, revenue targets, and operational reporting

• Coordinate effectively with Housekeeping, F&B, Maintenance, and other departments

• Ensure compliance with hotel policies, SOPs, and regulations

Requirements:

-2–3 years’ experience as a Front Office Manager or Assistant Front Office Manager

-Strong leadership and guest relations skills

-Experience in hotel operations and team supervision

-Proficiency in PMS systems and MS Office

-Strong financial, organisational, and problem-solving skills

-Diploma in Hospitality Management advantageous

The ideal candidate is professional, service-driven, highly organised, and thrives in a fast-paced hospitality environment.