Spa Receptionist Supervisor, Pretoria

Spa Receptionist Supervisor Wine Estate - Pretoria, South Africa

Start Date: ASAP

Salary: R15 000 – R18 000 pm

We are looking for a professional and experienced Spa Receptionist Supervisor to lead front desk operations in a luxury hospitality environment.

Key Responsibilities:

• Oversee daily Spa reception operations

• Manage bookings, guest check-ins & check-outs

• Supervise and support reception staff

• Handle guest queries and ensure exceptional service

• Manage cash-ups, reports, and administrative duties

• Coordinate with therapists and operational departments

Requirements:

-3–5 years Spa or hospitality reception experience

-Minimum 2 years supervisory experience

-Experience in a 4 or 5-star environment preferred

-Knowledge of Spa booking systems & MS Office

-Strong communication and organisational skills

-Professional appearance and customer-focused attitude

-Hospitality/Spa Management qualification advantageous

The ideal candidate is energetic, detail-oriented, service-driven, and able to thrive in a luxury Spa environment.