Departmental Administrator B(Speech-Language Pathology and …, Pretoria

Departmental Administrator B (One Permanent Full‑Time Position) – Post Level 10 Department of Speech-Language Pathology and Audiology, Faculty of Humanities, University of Pretoria.

The Department of Speech‑Language Pathology and Audiology offers world‑class training for professional qualifications in audiology or speech‑language therapy, and postgraduate research‑based degrees under the guidance of experienced academic staff.

Responsibilities

Render a professional, efficient, and client‑focused enquiry service to students and clients.

Send and receive documents from academic institutions; receive documents and parcels from service and product providers.

Receive, welcome, and direct clients and visitors to the appropriate personnel or locations.

Provide copying and printing services for academic staff members upon request.

Assist with the planning, organisation, and coordination of the annual oath‑taking ceremony.

Oversee the management and functionality of HDMI cables and data projector remotes in lecture halls.

Take minutes of meetings.

Print name boards for staff members and clinics upon request.

Secure and manage access to all office, clinic, and lecture room keys within the building.

Capture and maintain data on the Departmental Regulatory Information Management System on an ongoing basis.

Schedule and confirm client appointments via the online clinic system.

Ensure that client information is accurately captured and verified prior to appointments.

Issue access codes to visitors, clients, and students prior to scheduled appointments.

Monitor client waiting times and resolve delays to ensure service efficiency and client satisfaction.

Receive payments for services rendered and maintain accurate records of all financial transactions.

Provide first aid and emergency response support as required.

Serve as the Department’s Health and Safety Officer and ensure staff are informed of and comply with relevant protocols.

Assist the Financial and Clinic Administrator with the preparation and processing of requisitions and claims.

Minimum Requirements

Relevant National 3‑year Diploma with at least two years of office administration and secretarial experience, or

Grade 12 with a minimum of four years of office administration and secretarial experience.

Required Competencies

High attention to detail and accuracy.

Strong communication and presentation skills.

Ability to follow processes and complete routine tasks effectively.

Proactive and results‑driven approach.

Ability to perform under pressure and remain resilient.

Strong interpersonal and teamwork skills.

Conflict resolution and problem‑solving ability.

Reliability, accountability, and ability to meet deadlines.

Maintain discretion and confidentiality.

Knowledge of healthcare operations.

Proficiency in computer software applications.

Knowledge of clinic administration processes.

Sound working knowledge of relevant University of Pretoria systems.

Knowledge of relevant clinic systems.

Added Advantages and Preferences

Experience in a tertiary education institution.

Bachelor’s degree in Administration.

A valid Driver’s licence.

First Aid certification.

Health and Safety Officer training.

Remuneration package will be commensurate with the incumbent’s level of appointment, as determined by UP policy guidelines. The University of Pretoria offers medical aid schemes (BESTMED and UMVUZO) with 50 % contribution to applicable monthly premiums.

The University of Pretoria is committed to equality, employment equity and diversity. In accordance with the Employment Equity Plan of the University and its Employment Equity goals and targets, preference may be given but is not limited to candidates from under‑represented designated groups. All candidates who comply with the requirements for appointment are invited to apply. All candidates agree to undergo verification of personal credentials. The University of Pretoria reserves the right to not fill the advertised positions.

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