Retail Store Manager - Pretoria

Our client, a well-established organisation operating within the manufacturing industry, is seeking to employ an experienced Retail Store Manager to join their team based in Pretoria.

5 years’ experience in Retail Sales and/or Marketing of which up to 3 years should be at supervisory / managerial level.

Requirements

Matric / Grade 12 (Minimum)

Diploma in Business Administration / Sales / Marketing

5 years’ experience in Retail Sales and/or Marketing of which up to 3 years should be at supervisory / managerial level

Computer Literacy (MS Office Suite; other relevant discipline‑specific software programs)

Communication skills (both verbal and written)

Responsibilities Retail Store Management

Contributes to creating and recommending strategic plans and reviews in order to achieve operational objectives and day to day operations of the store

Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements

Ensures availability of merchandise and services by approving contracts and maintaining inventories

Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends

Markets merchandise by studying advertising, sales promotion, display plans and analysing operating and financial statements for profitability ratios

Secures merchandise by implementing security systems and measures

Protects employees and customers by providing a safe and clean store environment

Maintains the stability and reputation of the store by complying with legal requirements

Determines marketing strategy changes by reviewing operating and financial statements

Completes store operational requirements by scheduling and assigning employees and following up on work results

Compliance

Operates within controls and procedures in order to ensure the integrity of the company

Identifies and monitors risks within own department and area of responsibility

Assists in the maintenance of a risk register, report discrepancies or areas of concern to management

Ensures compliance with all relevant regulations and policy frameworks to prevent fruitless, wasteful and irregular expenditure

Provide a safe working environment, adhering to Health, Safety and Environmental procedures and ensuring they are understood and practiced by the team at all times

Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations

Customer Service Management

Maintains effective working relationships with customers (both internal and external) towards rendering highest quality of services

Represents the company in meetings with relevant stakeholders

Identifies and solves problems creatively whilst demonstrating a high level of integrity in line with company core values

Reports to Management on internal stakeholder related matters

Staff Supervision

Ensures that all employees have signed performance agreements

Monitors and measures performance quarterly by conducting employee appraisals

In collaboration with HR, identify staff performance objectives, potential areas of development and action plans where necessary

Ensures ongoing training and development of employees

Addresses employee relations matters fairly and promptly

Cost and Financial Control

Contributes to the budget preparation process

Promotes and communicates the effective, efficient, economical and transparent use of financial and other resources

Monitors and controls expenditure against budget and ensures spending occurs within budgetary limits and AutoX financial guidelines, report deviations to direct Manager

Explores opportunities to control and reduce costs

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