AV Field Service Technician (Telecommunications), Pretoria
AV Field Service Technician (Telecommunications), Pretoria
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Pretoria, South Africa
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Posted: less than a week ago
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Description
Our client in the Telecommunications industry is looking for an AV Field Service Technician who is responsible for attending to all calls logged by clients, providing remote/telephonic support. The AV Field Service Technician must also conduct site visits and resolve any issues that arise as part of the client's Service Level Agreement.
Key Responsibilities
Responding to calls logged by clients
Providing remote/telephonic support
Scheduling site visits within a client's Service Level Agreement Mean‑Time‑To‑Respond time
Resolving an issue within a client's Service Level Agreement Mean‑Time‑To‑Repair time
Understanding each client's Service Level Agreement contract and adhering to the required service
Scheduling and completing preventative maintenance, including compiling full maintenance reports after work is completed
Advanced fault‑finding
Comprehensive knowledge of wiring, cable termination and best practice standards
Video conferencing and audio‑visual equipment configuration
Preparing properly before attending to a site
Liaising with suppliers and senior staff to resolve issues
Doing installations when no field service work is required
Being available to work overtime when required
Being available to travel for work when required
Being on stand‑by when required
Completing training when not attending to a client
Requirements
Senior Certificate (Essential)
A minimum of 2–4 years audio‑visual experience
Strong knowledge of audio‑visual systems
AMX, Crestron and Clear One qualification a strong advantage
Must have a valid driver’s licence
Send your CV and latest pay slip to
ATripleA Recruitment and Temps
#J-18808-Ljbffr
Key Responsibilities
Responding to calls logged by clients
Providing remote/telephonic support
Scheduling site visits within a client's Service Level Agreement Mean‑Time‑To‑Respond time
Resolving an issue within a client's Service Level Agreement Mean‑Time‑To‑Repair time
Understanding each client's Service Level Agreement contract and adhering to the required service
Scheduling and completing preventative maintenance, including compiling full maintenance reports after work is completed
Advanced fault‑finding
Comprehensive knowledge of wiring, cable termination and best practice standards
Video conferencing and audio‑visual equipment configuration
Preparing properly before attending to a site
Liaising with suppliers and senior staff to resolve issues
Doing installations when no field service work is required
Being available to work overtime when required
Being available to travel for work when required
Being on stand‑by when required
Completing training when not attending to a client
Requirements
Senior Certificate (Essential)
A minimum of 2–4 years audio‑visual experience
Strong knowledge of audio‑visual systems
AMX, Crestron and Clear One qualification a strong advantage
Must have a valid driver’s licence
Send your CV and latest pay slip to
ATripleA Recruitment and Temps
#J-18808-Ljbffr
Highlights
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Company nameAtripleA recruitment&temps
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Job positionAV Field Service Technician (Telecommunications)
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More info about this ad
AV Field Service Technician (Telecommunications) has been posted in the Pretoria Construction & Manufacturing category on Locanto.
If you’re looking for something similar, check out General construction and General maintenance, Pretoria, Construction Manager(Mining Sector), Pretoria or Production Metallurgist in Burgersfort, also posted in Construction & Manufacturing. In total, we have 48 ads in Construction & Manufacturing in Pretoria on Locanto classifieds.
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