Accounts Receivable Analyst, Pretoria

Location: Pretoria-based candidates only. Worky Hybrid policy of 2 days per week in the office at a minimum. Condition to work from the office for training purposes (including initial onboarding), load shedding or connectivity issues and the like.

Work hours: standard 8am-5pm with the condition of being flexible to the client’s needs during peak times

Work hours: willing and able to travel internationally for client training and onboarding purposes.

1. 1.            Job Brief

• Supports regions, business units, and functions as a dedicated billing subject matter experts
• Assessment of new customers
• Security management (request, logging, monitoring, releasing)
• Reassessment of customers
• Workflows management (i.e., CS&A amend tasks, exposure measurement)
• Monitoring the risk and adjusting CL
• Contact with Customers
• Query resolution - Requests from stakeholders
• Input to credit KPI dashboard
• Payment’s Allocation based on remittance advice
• Debt Collection (Email/Auto dunning and Calls)
• Cash Forecasting
• Dispute Management
• Handover of non-paying customers to DRA
• Credit controls
• Transfer of case to 3rd party DR agency
• Provisioning process
• Credit controls (quarterly)
• Manual Payment’s application
• Cash Allocations
• DD management (DD rejection posting / reconciliation on GL acc),
• Refunds
• Write-offs