German speaking Customer Support Specialist-South Africa (EU), Umhlanga

Overview Job Title:

German-speaking Customer Support Specialist Location:

South Africa (Candidates must be based in South Africa)

Job Description: We are looking for a

German-speaking Customer Support Specialist

to join our team in South Africa. The ideal candidate will be responsible for assisting customers, resolving inquiries, and ensuring a high level of customer satisfaction through professional communication.

Responsibilities

Provide customer support in

German via phone, email, and chat

Handle customer inquiries and resolve issues efficiently

Maintain a high level of customer satisfaction

Follow company guidelines and support procedures

Accurately document customer interactions

Requirements

B2 or higher level German

B2 level or higher English

Must be currently based in South Africa

Strong communication and problem-solving skills

Previous experience in

customer service or support

is a plus

Ability to work in a fast-paced environment

What We Offer

Local flight within South Africa provided

Accommodation provided

Opportunity to work in an international environment

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