Customer Service&Digital Operations Lead, Umhlanga

A dynamic recruitment agency in South Africa is looking for a Customer Service Manager responsible for systems and process management, compliance, and ensuring service excellence. The ideal candidate will have 3-5 years of customer service experience and at least 2 years in a leadership role within a contact center or telecommunications environment. Competencies in managing teams and resolving queries are essential, with an emphasis on quality and performance.#J-18808-Ljbffr