German Customer Service Advisor, Umhlanga

German Customer Support Agent (Relocation Support Provided) On-site in

Umhlanga ,

Durban

|

South Africa Salary: R24.000/month + benefits Relocation support included Full-time | Rotational shifts

Join an international team in sunny Durban! Are you a

German speaker

looking for an international career opportunity in a vibrant, coastal city?

We're hiring

Customer Support Agents

to work on an exciting global retail project, supporting German-speaking customers while living in beautiful Umhlanga, just minutes from the beach.

If you enjoy helping people, solving problems, and working in a fast-paced, multicultural environment— this role is for you.

What you'll be doing

Support customers in German via phone, email, and chat

Assist with orders, deliveries, returns, and product questions

Resolve complaints with empathy and professionalism

Escalate complex issues when needed

Update and maintain accurate customer records

Meet quality standards and customer satisfaction KPIs

What we're looking for

German language level

B2–C2 (fluent)

Good English communication skills

Matric (Grade 12)

Valid permission to work in South Africa

Clear criminal and credit record

Customer service or call center experience (retail experience is a plus)

Strong communication and problem-solving skills

Comfortable in a fast-paced environment

Open to rotational shifts (including weekends)

Basic computer literacy

What you get

Competitive salary package (R20,000– R25,000/month)

Paid training&full onboarding

Modern offices in a prime Umhlanga location

International retail client exposure

Career development&growth opportunities

Friendly, diverse team environment

Relocation Support Included We make your move easy:

1x flight to Durban before your start date

20 nights of company-paid accommodation

Who thrives here? People who are positive, customer-focused, adaptable, and excited about working abroad while building an international career.

Ready for your next adventure in Durban? Apply now!

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