IT Support Technician, Sandton

One of our large Security Access Specialists clients based in Linbro Park is urgently in need of an IT Support Technician within the Access Control/ Security Access Industry who can start immediately or as soon as possible.

Working Hours: Mon – Fri: 08h00 – 17h00

Requirements:

Matric

A tertiary qualification in Information Technology, Computer Science, Information Systems, or equivalent would be an advantage.

2 -4 years' experience working in IT operations

Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems

A firm grasp on IT Infrastructure and Operational best practices

Duties:

User support.

Troubleshooting errors and issues.

User access and permissions.

Setups and configuration of laptops/devices/printers etc.

Maintaining and setting up network points.

Maintaining and setting up network printers.

Managing and distributing of data SIM cards and contracts: Head Office and branches.

Technicians' company phones and SIM cards

Telephone system - Head Office; Branches; PABX; Extensions (Create new and maintain existing); Mobi integration

Purchasing of accessories

Generator upkeep

GPT Mobi Application - Technician training; Login creation; Technician ID creation; Warehouse – Boot stock creation

Adobe licensing compliance

Knox mobile management software

Anti-Virus licenses up to date – ESET

Active Directory users - Create users; Disable terminated users; Create email in Exchange

Email signatures - Setting up security access (facial recognition)

Filing - All I.T. documents need to have a hard copy and soft copy filed (New employee form/equipment responsibility forms/quotes, capex's and invoices).