Sales Support Specialist, Randburg

The role of Sales Support Specialist is to support the sales team and respond to the client /prospect queries. We are looking for an experienced team member who has knowledge of sales and customer service. You should be a taskmaster and have exceptional communication/ coordination skills. You will also contribute to build and retain good customer relationships and also ensure smooth sales team operations.

Responsibilities

Handling sales tracking tools and keeping the data updated and accurate with minimal time lag

Reporting and publishing pipeline and sales KPI metrics on a regular basis

Attend and document the MOM’s for internal and external meetings

Develop a detailed understanding of the functional workings and features of Think Analytics products and be able to respond primary queries and loop in experts for detailed inquiries

Coordinate with internal and external teams w.r.t. to proposals, pricing quotes, scope of work, legal, contracting, invoicing, payments and KPI measurement

Coordinate with Sales&Product Teams for creation of content for Marketing

Assist in coordination during participation in webinars and industry events

Requirements

Experience as a Sales support associate or Sales support specialist

Experience with CRM systems

More than average proficiency of MS Excel and MS Word

Any Graduation

Strong communication&Coordination skills

Think360.ai (a CAMS company) is a full-stack Data Science and AI-focused firm, with a comprehensive 360-degree view of technology landscape, it is focused on creating innovative solutions using cutting-edge technologies, advanced analytics, AI/ML, and mobile cloud computing.

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