Consultant, Fleet Administration, Roodepoort

Business Segment: Business&Commercial Banking

Company: Standard Bank of South Africa

Location: ZA, GP, Roodepoort, 4 Ellis Street

To provide ongoing support to customers utilising the Standard Bank Fleet Management Systems and the Fleet Management product ranges available. To ensure the effective use of these products and to provide regular feedback as well as to update accounts, as requested by clients. To work in close relation with the Key Account Consultants to support them in the servicing of customer needs. To minimise customer complaints and revenue leakages and to improve or sustain accuracy levels

Qualifications

Matric, Diploma or Degree

Experience Required

3-5 years Experience at a franchise dealership or reputable retail workshop facility as a service advisor where technical skills are required.

Full understanding of the Fleet Management and Managed Maintenance systems, administration, accounting, statistics and maintenance funds.

Full understanding of the sales and service issues surrounding the Fleet products, Systems, Allowance and Maintenance Plans

Full understanding of all policies, procedures and processes of all Fleet Products.

Understanding of competitor products and services as well as substitute software packages.

Full understanding of the various Car Schemes in the industry.

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