Luxury Beauty Retail Ops&Training Lead, Sandton

A leading international luxury beauty brand is seeking a polished, commercially driven Retail Operations&Training Manager to lead retail performance, staff development, operational excellence and brand execution across Gauteng.

You will be responsible for driving sales growth, enhancing customer experience, coaching retail teams and ensuring premium brand standards across multiple retail environments. This role requires a strong combination of luxury retail operations, people development, event execution and relationship management expertise. Travel within Gauteng is required.

Minimum Requirements:

Matric and a valid driver’s license

Minimum 5 years’ experience within luxury beauty, cosmetics, skincare or fragrance retail

Luxury retail experience essential.

Proven experience in retail operations, sales management and staff coaching

Make-up qualification advantageous

Strong merchandising, stock control and promotional experience

Intermediate MS Office skills

Key Responsibilities:

Drive regional sales performance and counter profitability

Train, coach and develop retail and counter staff

Execute launches, promotions and in-store events

Manage merchandising, stock availability and operational standards

Build strong retailer and store management relationships

Monitor competitor activity and market trends

Support recruitment, onboarding and performance management initiatives

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