Business Development Manager: Branded Vouchers, Sandton

Primary Duties And Responsibilities Job Purpose: The Business Development Manager: Branded Vouchers is responsible for driving strategic growth across the branded prepaid voucher portfolio through the identification, development, and commercialisation of high-impact partnerships. This role exists to unlock new sources of value by expanding into new markets, deepening existing partner relationships, and shaping commercially compelling propositions that drive adoption, usage, and revenue growth.

Operating as a key growth enabler, the incumbent will proactively identify opportunities, influence partnership strategy, and translate market insights into scalable initiatives that contribute to overall portfolio performance. In doing so, the Business Development Manager will play a critical role in supporting the execution of the Branded Voucher strategy, contributing to sustained growth, market relevance, and long-term value creation.

Partner Optimisation&Growth

Identify and prioritize consumer and redemption partner needs in product functions and improvements.

Build and maintain strong relationships with redemption partners.

Drive sales growth through various distribution channels, including direct-to-consumer.

Identify and expand into new market segments, both locally and internationally.

Market Analysis and Research

Monitor market trends, dynamics, and competitor activities to inform and adapt strategies and plans.

Analyze redemption partner performance, segmentation, and consumer demand data to guide commercial decisions.

Prepare detailed market insight reports for executive and product teams.

Business Development and Sales

Build a target partner pipeline with clear acquisition goals per quarter.

Use market research and competitor benchmarking to prioritise high-value targets.

Align acquisition activities with Branded Voucher’s international expansion roadmap.

Support BV Executive in negotiations covering margin structures, rebates, exclusivity, and partner-funded contributions.

Oversee partner handover to Product&Ops, ensuring integration timelines and SLAs are met for seamless go live.

Client Relationship Management

Serve as the single point of contact for partners, running structured QBRs.

Build trust-based relationships, ensuring partner satisfaction and retention.

Resolve escalations quickly, coordinating with Product, Ops, Finance and other internal stakeholders.

Strategic Planning and Execution

Develop annual business development plans aligned with BV’s objectives.

Assess and mitigate risks (regulatory, operational, financial).

Monitor execution against plan; adjust tactics to optimise outcomes.

Commercial Acumen

Track and report commercial performance per partner (FV sales, active redeemers, ARPU, breakage, margin contribution).

Conduct profitability analysis for every deal, ensuring alignment with BV’s commercial thresholds.

Collaborate with the Marketing Manager to assess ROI of partner-funded campaigns and report on value extracted (incremental FV, redemption lift, brand outcomes).

Identify underperforming accounts and recommend corrective actions.

Competencies

Proven track record in strategic planning&execution

In-depth knowledge of the prepaid voucher market

Track record in business and client development in these markets

Experience in successfully assessing and entering new fintech product markets

Understanding of technology platforms, solutions and integrations

Strong business and commercial acumen

Well-developed leadership skills

Strong communication&interpersonal skills

Advanced problem‑solving skills.

Proven ability to successfully manage multiple projects simultaneously

Market analysis, research and competitive positioning

Ability to manage complexity and ambiguity

Lead and manage team, stakeholders and customers through change

Inspire and cultivate innovation

Ethical and acts with integrity

Results and deadline driven

Process and efficiency driven

Customer focused

Agile and able to pivot.

Education And Experience

Bachelor’s degree (Postgraduate qualification advantageous).

Minimum 5 - 7 years relevant experience, ideally in prepaid or fintech.

Our company provides equal employment opportunities (EE) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

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