Business Process Engineer, Sandton

Why does this role matter? This is a new strategic role within Client Integration to strengthen end-to-end process integration design for Capitec across the clientele lifecycle. This role will ensure Business Banking solutions are designed as part of a connected One Bank, One Client experience rather than standalone product solutions. You’ll be part of a team that is

quietly reshaping how the bank operates , driving consistency, improving client outcomes, and influencing how processes work across multiple channels and functions.

What You Will Be Doing

End to end client lifecycle design from onboarding to termination

Alignment between Business Banking and Personal Banking

Single client view integration

Client Lifecycle event, remediation, servicing and resolution design

Enterprise process standardization

Operationalization of client lifecycle events and trigger event design in partnership with Group Client, including alignment to enterprise data standards and operational processes

Go live integration readiness across servicing ecosystems

The Experience Required

At least 5 years of experience in process engineering

Strong Business Banking knowledge and relationships

Strong problem solving and systems thinking capability

Understanding of client lifecycle processes

Ability to work across banking domains and operational ecosystems

Ability to operationalize client lifecycle events, trigger events, and enterprise data standards into operational processes

Strong business analysis fundamentals (requirements, process mapping, solution design)

Proven experience delivering end-to-end projects with measurable impact (clear before vs after outcomes)

The Exposure You Will Get

A high-impact, high-visibility role shaping the bank’s operating model

Exposure to senior leadership and group-wide initiatives

A chance to work on complex, meaningful problems at scale

A team focused on building something new, not maintaining the status quo

Qualifications (Minimum)

Grade 12 National Certificate / Vocational

A relevant tertiary qualification in Engineering - General

Qualifications (Ideal Or Preferred)

A relevant post-graduate qualification in Engineering - General or Information Technology

Conditions of Employment

Clear criminal and credit record

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.

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