Training and Compliance Officer | Managed People Solutions …, Soweto

Managed People Solutions

is actively seeking a highly qualified

Training and Compliance Officer

to join their dynamic team. This pivotal role demands a candidate with a robust background in designing and implementing effective training programs, coupled with a keen understanding of regulatory compliance standards. This includes call cycle compliance, ensuring effective execution, and achieving the targeted number of calls. This role also involves calling on the required customers and ensuring that merchandising activities are carried out effectively to grow company brands and visibility.Responsibilities Ensure effective execution of all activities related to the relief of merchandisers within specified areas. Adhere to vehicle SOPs concerning requirements and vehicle checks. Implement training across regions as directed by the line manager. Assist with ad hoc projects as required.Execute all audit requirements effectively as directed by the line manager. Greet and acknowledge customers (e.g., store managers) and consumers (e.g., shoppers). Count and determine stock to be merchandised according to SOP. Draw stock requirements (e.g., fill the space immediately after entering a store) following SOP.Merchandise in accordance with SOP, checking product quality, stock rotation, and price tags. Maintain cleanliness and organization of shelves and storerooms per housekeeping SOP. Carry out merchandising activities as per cycle brief. Interact politely with customers, escalate issues to management when necessary, and provide feedback on complaints, queries, and requests.Maintain knowledge of products and promotions as per cycle brief. Record merchandising activities accurately as per standards. Perform calls according to the call cycle. Advise management on opportunities within stores, such as additional display and merchandising space. Spend adequate time in trade with each merchandiser in each region.Ensure merchandisers execute effectively according to client KPIs. Monitor daily merchandiser activities to meet targeted call numbers. Manage customer communication to ensure satisfaction, including recording and acting on feedback promptly. Resolve escalated queries and challenges effectively.Collect and report competitor activity data timely. Record relevant metrics and competitor activities as per standards. Maintain personal quality and productivity standards consistently. Plan and prioritize tasks, managing competing demands efficiently. Demonstrate flexibility to balance personal objectives with organizational needs.Adhere to dress code (smart casual) as per SOP. Submit all reports and documents within deadlines. Manage company assets (car, laptop, handheld devices) responsibly according to SOP. Requirements Grade 12 Diploma/Degree in Sales or Marketing 1-2 years of merchandising experience Driver’s LicenseExcellent written and verbal communication skills Basic knowledge of liquor products Basic computer literacy (Word, Excel, PowerPoint) Please do not apply if you do not meet the requirements. If you do not receive feedback within

2 weeks

after the closing date, please consider your application unsuccessful.

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