ABA Office Manager, Soweto

Job Title ABA Office Manager

Job Type Full-Time, Remote

Working Hours US Hours (9am-5pm EST)

We are looking for a highly organised and proactive Office Manager to join a growing international organisation operating in the ABA therapy space. This role is ideal for someone who enjoys operations, people coordination, and problem-solving in a fast-paced remote environment. The successful candidate will play a key role in supporting workforce operations, onboarding, team supervision, and overall office management, ensuring smooth coordination between staff, leadership, and client services. This is an excellent opportunity for someone who is detail-oriented, tech-savvy, and naturally takes ownership of operational processes.

Key Responsibilities

Oversee and support operational processes across client services and workforce operations

Provide leadership and administrative oversight to internal teams supporting ABA service delivery

Support onboarding and workforce coordination for Behavior Technicians

Assist with staff communication, team coordination, and general HR-related processes

Support client service operations, including intake coordination and service initiation

Manage incoming communications and operational inquiries

Address operational challenges and support resolution of client or staff-related issues

Collaborate with leadership to maintain efficient workflows and service coordination

Utilize internal systems and software platforms to support operational tracking and documentation

Minimum Requirements

Highly organised with excellent attention to detail

Strong communication and stakeholder management skills

Comfortable working US hours (EST)

Ability to manage multiple responsibilities in a fast-paced environment

Tech-savvy with the ability to learn new systems and platforms quickly

Strong problem-solving and time management skills

Reliable, responsible, and able to handle high-level tasks and accountability

Key Competencies

Strong organisation and prioritisation skills

Detail-oriented and structured thinker

Adaptable and proactive mindset

Target-driven and results-oriented

Professional and ethical approach to work

Ability to lead, coordinate, and support teams

Comfortable working with technology, CRM systems, and modern platforms

Interest in AI tools and emerging software

Advantageous (Not Required)

Exposure to HR, onboarding, or operational coordination

Experience working with CRM systems or workforce management platformsBackground in psychology, behavioural therapy, or healthcare environments

Experience in operations, coordination, or office management roles

Benefits

Comfortable working U.S. hours

Remote work from home

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