Medical Biller (USA Healthcare) - EST Working Hours (Remote), Soweto

Overview Medical Biller (USA Healthcare) - EST Working Hours (Remote). ISTA Personnel Solutions South Africa is a global BPO company partnering with a U.S.-based client in the healthcare sector. We are seeking an experienced and highly professional

Medical Biller

with a strong background in the

U.S. healthcare industry

to join our remote team. To excel in this role, you must have

in-depth knowledge of U.S. medical billing software

and a strong understanding of

U.S. medical insurance policies .

PLEASE NOTE THE FOLLOWING:

Responsibilities

Preparing and submitting billing data and medical claims to insurance companies

Ensuring each patient\'s medical information is accurate and up to date

Preparing bills and invoices and document amounts due to medical procedures and services

Verify insurance coverage and eligibility

Communicate with healthcare providers regarding billing practices

Follow up on unpaid claims and denials

Ensure compliance with healthcare industry regulations and guidelines

Maintain patient confidentiality and privacy

Maintain accurate records on customer interactions, transactions, feedback, etc

Collaborate with colleagues and different departments to resolve complex issues

Provide customer support through different communication channels (Phone, email, chat)

Resolve issues and accommodate customer inquiries to ensure satisfaction with products or services

Requirements

What we are looking for in a candidate:

Exceptional English communication skills

Strong work ethic

A fast learner

Excellent problem-solving abilities

If you are not contacted within 14 working days, please consider your application unsuccessful.

Job details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Other

Industries: IT Services and IT Consulting

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