End Controller (External Applications Only - Ebony Park), Soweto

About the job End Controller (External Applications Only - Ebony Park)

Description Ensure relevant documentation for all transactions is checked and recorded when stock and/or fixed assets leave the Store or when Customers return stock.

Requirements

Minimum Grade 12 and 1 (one) year work–related experience or 2 (two) years’ work–related experience

Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

Must be literate

Must have strong numeric skills

Proven attention to detail

Must be able to work under pressure

Must be willing to work shifts, weekends and public holidays

Key Performance Area

Ensure no goods leave Cashbuild stores without the relevant documentation

Completed correct and full

Correct date, time, sequence, and signature on document has been captured

Ensure all Customer returns are correctly recorded in the End Controller book and authorised

Ensure backup employee available for area of responsibility with shift changes, lunch, and tea breaks

Sign the End Control keys IN / OUT daily

All exit / entry doors must be closed if not in use

To ensure that loading and off‑loading shutter doors are closed at all times where not in use

Report all suspicious behaviour and vehicles which could pose a risk to Cashbuild and its customers to Management

Conduct random searches on Employees when they leave the Store

Customer Service

Offer fast, friendly and efficient service to all Cashbuild customers when checking in and out customers’ goods

Direct Customers to relevant person who can assist him / her

Ready for Business

Adhere to Ready for Business and Beyond my Control as per the CB Way

Integrity

Comply with generally accepted standards in activities related to the position

Keep promises

Create realistic expectations

Be sincere

Handle sensitive information carefully

Show awareness of values, indicate when boundaries are crossed

Accuracy

Effectively handle detailed information and be consistently attentive to details

Work in an orderly fashion

Ensure that matters are handled in an orderly and accurate manner from start to finish

Prevent mistakes

Invest energy in checking work for mistakes

Client focus

Identify and actively respond to clients' wishes and needs

Deal with clients in a friendly manner

Show involvement in the client's problem

Make clients feel welcome

Approach the client's question with a can‑do mentality

Personal development

Be aware of one's own strengths and weaknesses: consciously work on personal development

Be focused on self‑broadening and/or gaining more in‑depth knowledge

Follow relevant training programmes and/or look for opportunities to gain experience

Seek and use opportunities for personal development

Ask for feedback in order to learn

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