Business Analyst - IT Service Management Company, Soweto

Hire Resolve is currently seeking a Business Analyst to join our client's team in Johannesburg. As a Business Analyst, you will play a crucial role in understanding and analyzing business needs, defining requirements, and facilitating effective communication between stakeholders and technical teams.

In this role, you will work closely with project managers, developers, and other key stakeholders to gather and document requirements, conduct gap analysis, and contribute to the successful delivery of projects. You will also be responsible for supporting the implementation of new systems or functionalities, conducting user training, and ensuring overall project success.

Requirements

Previous experience as a Business Analyst in a professional services environment

Bachelor's degree in business finance and or IT

Project Management qualification

3+ Years' experience involving business analysis, process mapping or involved in execution of new system implementation

Strong analytical and problem-solving skills

Excellent written and verbal communication skills

Experience in gathering and documenting business requirements

Agile project management experience will be advantageous.

Ability to work collaboratively with cross-functional teams

Ability to analyse data using MS Excel or Power BI analytics

Knowledge of project management methodologies

Proficiency in business analysis tools and software

Working knowledge of software development lifecycle

Benefits

Salary negotiable

Contact Hire Resolve for you next career-changing move

Our client is offering a highly competitive salary for this role based on experience.

Apply for this role today, contact Chandre Cronje at Hire Resolve or on LinkedIn

You can also visit the Hire Resolve website: hireresolve.us or email us your CV:

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.

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