IT Consultant, Soweto

Remote, South Africa | Posted on 26/09/2025

Location:

Remote (South Africa, supporting UK hours)

Salary:

Up to R50,000 per month

About the Company We are a dynamic global recruitment business, operating in a fast‑paced, high‑demand environment. Our teams rely on seamless IT support to ensure day‑to‑day operations run smoothly across multiple regions. We are seeking a versatile and proactive

IT Consultant

to act as the backbone of our IT function, providing full‑spectrum support and contributing to projects that drive innovation and efficiency.

Role Overview This is a hands‑on, all‑rounder IT role where you will deliver

Level 1, 2, and 3 support

across a wide range of systems and technologies. You will work closely with senior executives, supporting them with urgent issues swiftly and professionally. The role also covers infrastructure, applications, security, and project‑based IT tasks. You will often act as the sole IT support technician, reporting into and collaborating with the Head of IT, so confidence, independence, and accountability are key.

Key Responsibilities

Provide end‑to‑end IT support (Level 1–3), handling tickets efficiently and escalating where necessary.

Deliver urgent, high‑quality support to executive leadership, ensuring minimal downtime.

Manage and maintain Microsoft‑based environments, including Microsoft 365 Suite and Dynamics.

Support and administer additional platforms such as

Darktrace ,

Mercury , and

HALO

(training provided with HALO if required).

Monitor, analyze, and respond to

security logs

and potential breaches, ensuring systems are secure and compliant.

Provide

infrastructure and application support

across the global business.

Assist with and deliver

project‑based tasks , working with stakeholders to improve IT operations.

Act as the

first point of contact for all IT issues , taking ownership of the function alongside the IT leader.

Build strong communication channels across the business, providing support to users at all levels, from consultants to executives.

Requirements

Minimum

5 years’ experience

in IT support roles, ideally within a fast‑paced, global, or high‑pressure environment.

Proven experience in

Level 1, 2, and 3 support .

Strong working knowledge of

Microsoft environments

(Azure, Dynamics, 365).

Exposure to or willingness to learn

Darktrace, Mercury, and HALO .

Demonstrated experience in

Infrastructure support ,

Application support , and

Risk and security management

(e.g., monitoring security logs, managing breaches).

Excellent communication skills with the ability to engage and support users at all levels, including senior executives.

Confident working as a

sole IT support technician , taking ownership and accountability.

Ability to work

remotely

and independently, while aligning with UK business hours.

What We Offer

Competitive salary package up to

R50,000 per month .

Opportunity to work with a

global, fast‑moving business .

Exposure to cutting‑edge IT systems and technologies.

A supportive environment where you will collaborate directly with IT leadership.

Flexibility of

remote working

while contributing to an international business.

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