Permanent - Operations Supervisor - Ekurhuleni (East Rand) …, Soweto

Permanent - Operations Supervisor - Ekurhuleni (East Rand) - South Africa Computer Skills: Intermediate to advanced MS Office, MS Teams, QCTO, SETA, NAMB.

Industry: Electronics. City: Ekurhuleni (East Rand). Province: Gauteng.

Job Description

Position is based at the Technical Training Centre and reports to the Technical Training Manager.

Scope of the Position: All functions, duties, and responsibilities of the Operations Supervisor.

Purpose of the Position: The Operations Supervisor is responsible for the effective day-to-day operational management of the company’s Training Centre, ensuring training operations support engineering, manufacturing, and safety standards by providing a structured, compliant, and well‑controlled training environment for employees, learners, and contractors.

Responsibilities/Accountabilities:

Supervise daily training centre operations to ensure uninterrupted training delivery.

Ensure facilities (classrooms/workshops) and equipment are ready, safe, and operational per the approved schedule.

Monitor training timetables, learner attendance, and adherence to operational protocols; address issues to maintain continuity and efficiency.

Coordinate logistics for technical, safety, artisan, and skills development programmes and support facilitators, assessors, and moderators with operational needs.

Ensure accurate completion and submission of attendance registers, operational checklists, and training support documentation.

Liaise with HR, Skills Development, and Administration to ensure alignment and effective information flow.

Enforce the company’s HSE standards and OHS Act compliance; conduct inspections, report hazards/incidents/near‑misses, and ensure PPE availability and compliance.

Oversee training equipment, tools, and assets: condition, availability, utilisation, storage/control, asset registers, and accountability.

Coordinate maintenance, repairs, and calibration of equipment in line with company standards; ensure housekeeping, cleanliness, and workshop discipline.

Supervise operational staff (support, reception, cleaning): allocate tasks, monitor performance, address minor conduct/performance issues, escalated per procedure, and support onboarding and orientation.

Engage internal and external customers: manage expectations on schedules and capacity, prepare stakeholders for audits and visits, resolve operational stakeholder issues, and gather and escalated feedback for continuous improvement.

Ensure alignment with QCTO/SETA and the company’s quality requirements; apply SOPs and policies consistently, maintain records for reviews, audits, and inspections, and compile and submit required operational and compliance reports.

Escalate operational challenges, safety risks, and non‑compliance in a timely manner; communicate operational updates and risks to management, facilitators, learners, and stakeholders.

Qualifications and Experience:

Grade 12 (Matric)– essential.

Relevant qualification in Operations Management, Technical Administration, or Training Support.

Minimum 3 years’ experience in an operational supervisory role.

Experience in an engineering, manufacturing, technical, or industrial environment– essential.

Strong operational planning and coordination skills.

Strong administrative and reporting ability.

Excellent computer literacy (MS Office, registers, reporting systems).

Ability to manage facilities, assets, and people simultaneously.

Results-oriented, structured approach, with a strong work ethic and reliability.

Ability to work collaboratively across business units and demonstrate accountability and professionalism.

Health and safety knowledge and a safety-first mindset for technical environments.

Attention to detail and a compliance-driven mindset.

Health and Safety training (e.g., SHE Rep, Basic OHS)– advantageous.

Exposure to training centres, apprenticeships, or skills development programmes– advantageous.

Qualified Artisan– preferable.

Registered Assessor and Moderator with QCTO and NAMB– preferable.

Superior ability to organise and manage time efficiently.

Takes initiative and is enthusiastic about achieving positive outcomes.

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