Administrator: Bookings, Soweto

Job Title

Administrator: Bookings Location

Mercedes Benz Bryanston Job Overview

We are seeking a highly organized and detail-oriented individual to join our team as an Administrator: Bookings at our Mercedes Benz Bryanston dealership. The primary responsibility of this role will be to manage all booking inquiries, appointments, and schedules to ensure smooth and efficient operations in our service department.Key Responsibilities

Respond to customer inquiries and schedule service appointments in a timely and professional manner. Coordinate with service advisors and technicians to ensure that appointments are scheduled efficiently and that work is completed on time. Keep accurate records of all bookings and appointments in our database system.Communicate with customers to provide updates on the status of their vehicles and any additional services needed. Handle any rescheduling or cancellations of appointments as needed. Assist with tracking and reporting on key performance metrics related to bookings and customer satisfaction. Provide administrative support to the service department as needed.

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