Order Management Professional, Soweto

Order Management Professional

Job Description

Respond to customer inquiries providing preliminary technical and commercial clarifications, including credit checks, export control reviews, delivery date determination, inventory reservations, and manufacturing capacity availability when applicable. Provide information regarding the validity of offers to ensure proper preparation for contract processing.Collaborate with financial partners (Business Administration) on finance‑related customer matters such as letters of credit, guarantees, credit limits, and upliftment arrangements. Enter customer orders into the ERP system, determine delivery dates, and manage technical and commercial clarifications including creditworthiness, export control checks, and confirmationof delivery dates.Issue order confirmations to customers to ensure timely fulfillment. Monitor compliance with order‑related delivery dates and quantities, taking proactive steps to enhance delivery reliability and ensuring consistent availability of order information. Oversee monitoring of delivery dates, ensure timely deliveries, manage backorders where necessary and coordinate automatic delivery collectionto maintain reliable delivery.Coordinate prompt invoicing, perform post‑calculations, manage order cost receipts and utilize additional charges to optimize value flow while ensuring accurate margin calculation and conducting margin analysis. Participate in designing logistics and transportation concepts in collaboration with customers and/or suppliers, work alongside logistics process planning, packaging and transport management to ensure a smooth delivery process and minimize costs.Actively engage with all internal and external partners, sharing relevant information to ensure efficient communication and optimization of logistics chain. Undertake additional responsibilities as required, consistently striving to protect and promote business interests of the company. Requirements

A degree/diploma in Mechanical Engineering, or a relevant tertiary qualification. At least 3–5 years of working experience, preferably within a heavy industrial environment, projects, and/or manufacturing and service environments. Project Management experience is essential. A good working knowledge of SAP and Microsoft applications.Strong project management skills. Excellent communication skills. Strong attention to detail. Ability to work within strict deadlines. Contact: Nonhlanhla Mthombeni. Flender is an Equal Opportunity and Affluent Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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