Assistant Store Manager, Port Elizabeth

Key Responsibilities

Assist the Store Manager with the day-to-day management of the store

Supervise and support store staff to ensure high levels of customer service

Ensure the store is well merchandised, organised, and fully stocked

Assist with stock control, stock takes, and inventory management

Monitor sales performance and assist in achieving store sales targets

Handle customer queries and complaints in a professional manner

Ensure compliance with company policies, procedures, and health&safety regulations

Assist with staff scheduling, training, and performance management

Support receiving, dispatching, and control of incoming and outgoing stock

Maintain a clean, safe, and efficient store environment

Minimum Requirements

Matric (Grade 12)

3–5 years’ experience in a hardware or building materials retail environment

Previous experience in a supervisory or assistant management role

Strong knowledge of hardware, building materials, or related products

Good leadership and team management skills

Excellent customer service and communication skills

Experience with stock control and inventory management

Computer literacy (POS systems and MS Office advantageous)

Ability to work retail hours, including weekends and public holidays

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