Senior Desktop&Office 365 Engineer, Port Elizabeth

We're on the hunt for a Senior Desktop&Office 365 Engineer to join our client's Gqeberha-based team. You'll play a critical role in supporting our clients across a wide range of technical issues, with a strong focus on Office 365 and desktop support. You'll need to work smart, independently, and with confidence. We’re looking for someone who enjoys solving problems and thrives in an environment where initiative is the norm.

Requirements Academic Requirements

A 2- or 3-year diploma in IT support services, or

A+ and N+ certifications

(Additional certifications or qualifications? Let us know, we value a well-rounded technical foundation.)

Work Experience

4–5 years in a similar support or engineering role

Strong hands-on experience with Office 365:

User management (Azure AD sync or cloud)

Exchange and mailbox troubleshooting

Spam filtering, mail tracing, and DNS management

Key Responsibilities

Manage and resolve client support tickets via email or phone

Configure client software, email accounts, and troubleshoot related issues Maintain and troubleshoot Office 365 portal and Exchange

Conduct regular patch management, hardware support, and antivirus updates via RMM tools

Take escalations from junior engineers

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