Retail Territory Manager (Fuel Industry), Port Elizabeth

Retail Territory Manager (Fuel Industry) Port Elizabeth. Minimum Requirements:

3+ years in retail, preferably within the fuel sectors

Experience managing multi-site operations

Strong people management skills

Relationship building

Good understanding of retail operations and customer service

Excellent communication and interpersonal skills

Health, safety and environmental awareness

Key Performance Areas:

SHEQ:

Adherence to the highest health, safety, security, environmental compliance

Safety audits: emergency response plans, first Aiders/Fire Fighters trained staff at site level, flammable substance certificate, CCTV installed and operational

Safe delivery process

Submission and verification of fuel stock reconciliations

Incident reporting including product quality/contaminations to be done timeously and captured onto the incident management system and closed out

Site visits:

Regular on-site meeting with retailers and documented on a site call report

Regular on-site visits to improve the relationship with the retailers and monthly agenda to always include discussions to grow the business (sales) and SHEQ checks

Performance management:

Re-open temporary closed sites

Manage non-performing retailers

Manage legal issues with retailers with support from legal

Responsible for the P&L performance of your area

Meet and exceed sales targets

Manage fuel deliveries and delivery procedures at site level, fuel orders and to increase load sizes to retailers

Manage sales forecast weekly, monthly and annually

Execution of Loyalty program

Ensure rentals are paid timeously by retailers (leased sites)

Quality control:

Ensure adherence to operational standards

Customer service training

Ensure adherence to brand standards

Maintenance:

Report and coordinate site maintenance that is the company responsibility to the Maintenance

Manager and ensure this is captured onto the maintenance tracker and closed out

A record of pump and tank layouts for each site

Asset verification of equipment owned by the company is updated and kept on file

Marketing:

Responsible for executing any marketing campaigns at site level and ensure retailers comply accordingly

Credit policy compliance:

Credit risk management with retailers

Contract renewal:

Renewal of contracts/agreements according to the financial criteria

Submission of one pager summary of proposed deal structure for business approval

Administration:

Monthly submission of all paperwork to the admin support

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