Assignee Clerk, Gqeberha

General Job Information:

Job Purpose: The Assignee Clerk is responsible for managing the working hours of outsourced employees, providing daily capturing of new assignee take-on forms (pakkies), termination documents, and status change documents of assignees on Time and Attendance system as well as providing support for the Administration role.

MINIMUM EXPERIENCE:

• Proven experience as an assignee clerk or other clerical position
• Familiarity with office procedures and basic accounting principles
• Working knowledge of office devices and processes

MINIMUM QUALIFICATION:

• Matric / NQF level 4 Equivalent
• HR qualification or equivalent advantageous.
• Computer literacy must be Familiar with Word, Excel, and Outlook

PRIMARY RESPONSIBILITIES

HOURS MANAGEMENT

• Manage Time and Attendance for all TES employees in the DC
• Capture overtime for all TES employees in the DC
• Ensure that employee borrowing, transfers, status changes, promotions, terminations, and new engagements are actioned on SAP
• Edit time punches and manage unauthorized time on WFM (T&A) system
• Generate and capture Admin employee registers
• Schedule TES employees per shift on WFM
• Check invoices to ensure that correct rates are being allocated to the correct designations
• Ensure that all new employees are loaded on biometrics to grant them access to the DC
• Generate and distribute time card and raw punch reports to the TES's companies to resolve queries i.e. Overtime, short hours, etc.
• Ad hoc duties from the Operations manager and Personnel officer.

ADMINISTRATION AND REPORTING

• Check and facilitate the exception report on WFM
• Facilitate the close of the pay process
• Check and verify agency hours and invoices
• Ensure all employee documentation is filled as per the SOP
• Generate monthly reports (FTE, Headcount, staff movement, and hours worked) for staff movements purposes

CLIENT RELATIONSHIP MANAGEMENT

• Attend formal meetings at a client with the Personnel officer when required
• Liaise with client Head office by raising IT-related incidents and T&A system-related queries

COMPETENCIES

KNOWLEDGE, SKILLS & ATTRIBUTES

• Proficiency in data capturing, understanding of payrolls and TES environment preferable
• Numeric reasoning ability
• Interpersonal skills and networking skills
• Attention to detail
• Strong admin skills
• Deadline-driven and able to work under pressure
• Organized, efficient, and task-driven
• Excellent verbal and written English communication skills.
• Customer service orientation.
• Must be Pro-Active
• Ability to multi-task

OUR CORE VALUES