Service Technician, Port Elizabeth

Service Technician Our client in the chemical manufacturing and distribution industry is seeking a skilled and customer‑focused Service Technician to join their team based in Gqeberha.

Key Responsibilities Business Development&Client Support

Maintain the company’s professional brand image and service standards at all times.

Conduct regular customer visits and maintain an active client call cycle.

Monitor sales and gross profit activities within the customer portfolio.

Build and maintain strong relationships with key client stakeholders.

Provide prompt technical support and customer assistance.

Assist with deliveries when required.

Technical Installations&Maintenance

Install, service, repair, and maintain electronic chemical dosing equipment.

Carry out installations and maintenance on:

Commercial laundry machines

Commercial dishwashers

Glass washers

Crate washers

Install soap dispensers, chemical dosing systems, and related hygiene solutions.

Program and troubleshoot dosing systems and laundry equipment.

Conduct preventative maintenance and emergency breakdown support.

Ensure customer sites comply with relevant HSE standards.

Customer Training&Relationship Management

Conduct on‑site staff training for customers.

Complete all required training administration and documentation.

Provide technical guidance on the correct and efficient use of products and equipment.

Deliver service reports, calibration reports, and maintenance documentation.

Communication&Reporting

Attend sales and technical meetings.

Submit weekly technical and sales activity reports.

Provide market feedback on competitor activity and customer developments.

Adhere to company communication and reporting procedures.

Administration&Stock Control

Assist with customer account and debtor follow‑ups when required.

Ensure all new customer documentation is completed correctly.

Maintain accurate customer records and merchandising standards.

Assist with stock management and stock takes where necessary.

Minimum Requirements

Grade 12 / Matric.

Valid driver’s license and reliable transport.

Minimum 3 years’ experience within the electrical field.

Strong technical fault‑finding and troubleshooting ability.

Ability to work independently and within a team environment.

Advantageous Experience

Technical qualification in Electrical Engineering or related field.

Experience installing and maintaining laundry dosing equipment.

Experience programming commercial laundry machines.

Experience installing dishwashing and chemical dosing units.

Knowledge of industrial dishwasher maintenance and repairs.

Computer Literacy

Intermediate MS Office skills (Word, Excel, PowerPoint).

Familiarity with virtual platforms such as MS Teams and Zoom.

If you are a hands‑on technical professional looking to join a dynamic and growing industry leader, we invite you to apply.

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