Store Admin Manager, Port Elizabeth, South Africa

Our client, a leading retailer, is seeking an experienced Store Admin Manager to oversee and optimise all store administration functions, ensuring operational efficiency, compliance, and profitability. This role is ideal for a hands-on retail professional with strong administrative, financial, and people management experience.

Duties include:

• Support the Store Manager in the day-to-day operations and overall performance of the store.
• Manage and monitor goods in transit, receiving processes, and stock movements in accordance with company procedures.
• Assist in controlling store shrinkage, stock losses, and consumable expenses to achieve business objectives.
• Drive customer loyalty initiatives and support customer service excellence.
• Coordinate and administer all HR-related processes, documentation, and submissions in line with company policies and procedures.
• Oversee workforce management systems, including employee scheduling, attendance, and timekeeping.
• Ensure performance management processes are implemented and maintained effectively.
• Manage cash office operations, daily takings, banking processes, and cash controls.
• Maintain transaction integrity through the implementation and monitoring of internal control procedures.
• Monitor cashier productivity, service levels, and operational compliance.
• Oversee goods receiving, returns, credits, and related administrative functions while providing guidance and support to team members.
• Ensure accurate processing of incoming and outgoing stock transactions.
• Assist with store budgeting, financial administration, and expense management.
• Develop, mentor, and manage administrative and operational support staff.

Minimum Requirements

• Grade 12 / Matric.
• Minimum 3 years' retail experience in areas such as:
• Minimum 3+ years' management experience supervising a team of approximately 8 or more employees.
• Computer literacy with strong MS Office skills.
• Willingness to work retail trading hours, including weekends and public holidays.
• Strong retail administration and operational management experience.
• Valid driver's licence and own reliable transport

This opportunity is suited to a driven retail professional who enjoys balancing administration, operations, people management, and financial controls while contributing to the overall success of a busy retail environment.