Accounts Receivable, Midrand

Job Brief

We are looking for a detail-oriented individual with a minimum of 3 years of Accounts Receivable experience who will take full ownership of the full cycle A/R specifically the Cash Application processes and provide support to the Accounts Receivable Management team, Finance team, sales team, customers, and customer service finance related inquiries.

Key Responsibilities

• Accurately perform Cash applications
• Prepare and maintain an accurate AR aging report/ledger with notes on status of payments
• Responding to customer inquiries related to invoicing / finance / AR and close tickets in timely manner
• Collaborate with the billing team and finance teams as required
• Reconciling outstanding issues on customer accounts
• Track and ensure completion of critical requests
• Collaborate as needed with other leads to ensure all queries / escalations are closed off
• Provide accurate feedback to requestors; communicate the root causes, trends, and solutions
• Monitoring and management of tasks & targets to ensure SLAs & KPIs are met/exceeded
• Identify, support & drive process improvement initiatives (to work methods, processes & systems)
• Provide reporting including interpretation, trends, and root causes to assist the manager in preparation for weekly, monthly & quarterly meetings
• Build & maintain good professional relationships with client and team members
• Other ad-hoc projects/reports and requests