Commercial Export Operations Account Manager, Midrand

My client operates in the agricultural technology and export space, supporting fresh produce supply chains through a commercial software platform. This role forms part of a growing operations team focused on optimizing export processes, strengthening client relationships, and expanding market presence.

As a Commercial Export Operations Account Manager, you’ll manage exporter, grower, and buyer relationships while ensuring efficient trade execution through the platform. You’ll work closely with commercial, product, and operations teams, contributing directly to client success and product improvement.

Key responsibilities include:

Managing and growing relationships with export, grower, and buyer clients

Supporting and optimizing export operations and logistics processes

Onboarding new clients and guiding them through platform implementation

Growing feature adoption to unlock additional value and revenue

Conducting market and commodity research across global regions

Supporting trade execution and operational workflows on the platform

Contributing to sales strategies, upselling, and pipeline growth

Delivering client presentations and live product demonstrations

Acting as a liaison between clients and internal product teams

Analyzing operational data to support decision‑making and improvements

Skills&Experience

Minimum 2–3 years’ experience in export, logistics, fresh produce, or perishable goods environments

Experience in account management, operations, planning, or logistics roles

Strong client‑facing communication and relationship‑management skills

Commercial mindset with the ability to identify growth opportunities

Strong problem‑solving, organizational, and analytical skills

Comfortable working under pressure and outside standard office hours

Intermediate to advanced data skills

Ability to work independently while collaborating across teams

Valid driver’s license (travel required)

Qualification

Bachelor’s degree in Business, Marketing, or a related field (preferred)

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