Commercial Contracts Administrator, Midrand

Key Responsibilities Contract Drafting&Negotiation Support

Assist in drafting and reviewing customer agreements including ECM, hardware, rental, and service contracts.

Support senior team members in contract negotiation preparation and risk assessment.

Review contracts for commercial and legal risks in line with organisational standards.

Collaborate with operational and functional teams to define service level agreements.

Facilitate cross-departmental engagement to support commercial contract requirements.

Prepare back-to-back agreements and supporting legal documentation.

Contract Maintenance&Compliance

Monitor and review active contracts to ensure compliance and continuous service delivery.

Track contract profitability, scope adherence, and potential leakages.

Manage contract renewals, escalations, and pricing adjustments in line with agreed terms.

Ensure contracts do not lapse and are renewed within required timelines.

Maintain contract repository and ensure accurate documentation control.

Support risk reviews including penalties, liabilities, and contractual obligations.

Tendering Support

Review tender documents including terms, conditions, payment structures, and legal clauses.

Support preparation of responses to bids and commercial submissions.

Customer&Stakeholder Support

Respond to customer queries, clarifications, and contract‑related requests.

Build and maintain strong working relationships with customers, suppliers, and internal stakeholders.

Provide updates during escalations and ensure timely communication.

Support negotiation processes to finalise agreements with customers.

Reporting&Commercial Support

Compile and present commercial performance reports for management review.

Support preparation of documentation for governance, board, and executive reporting.

Assist in monthly service and contract performance reporting.

Provide accurate and timely commercial information to senior stakeholders.

General Administration&Support

Manage shared commercial inbox and ensure timely responses.

Support backlog clearance and ad‑hoc contract‑related tasks.

Maintain compliance with internal policies, procedures, and governance frameworks.

Participate in continuous improvement initiatives and team collaboration.

Support training, development, and performance improvement processes.

Key Performance Indicators (KPIs)

Contract negotiation and review efficiency– 65%

Contract maintenance and compliance– 10%

Tendering support– 10%

Customer administration and support– 5%

Provision of commercial reporting and information– 5%

General administrative functions– 5%

Reporting Structure

No direct reports

Job Requirements Education

Bachelor’s degree or equivalent in Business Law, Business Management, Commerce, or related field.

Experience

1+ years’ experience in a commercial, contracts, or business administration environment.

Experience in a customer‑facing role preferred.

Exposure to international or multi‑stakeholder business environments advantageous.

Technical Skills

Strong proficiency in MS Office (Word, Excel, PowerPoint, Outlook).

Experience with document and contract management systems.

Key Skills

Strong commercial and business acumen.

Knowledge of contract law and negotiation principles.

High attention to detail and accuracy.

Understanding of financial and commercial principles.

Strong written and verbal communication skills.

Ability to manage deadlines and work under pressure.

Problem‑solving and analytical thinking ability.

Working Conditions

Office-based role with use of standard office equipment.

Occasional travel may be required (car, public transport, or air).

Must be able to meet strict reporting and submission deadlines (daily, weekly, monthly).

Legal Requirements

Own reliable transport

Valid passport

Clear credit and criminal record

Personal Attributes

Highly reliable, proactive, and self‑motivated.

Strong work ethic and willingness to take initiative.

Detail‑oriented with a focus on quality and accuracy.

Adaptable and open to learning and continuous development.

Core Competencies

Strong delivery focus and ability to prioritise under pressure.

Excellent communication and influencing skills at all levels.

Strong collaboration and teamwork approach.

Customer‑focused with commitment to service excellence.

Strong problem‑solving ability with practical decision‑making.

Continuous improvement mindset with commitment to excellence.

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