Salvage Recovery Specialist– Motor Claims, Midrand

Select how often (in days) to receive an alert: Create Alert At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but the meaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it's inspired by humans by you.Therefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do things. We give them products, services, and solutions that enable them to live and enjoy life on their own terms– in their own way. Agile values and principles are strongly embedded in our culture, and they are at the core of how we make decisions and how we approach adding value within the company.Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth.Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.What will you do?

The Salvage Advisor is responsible for managing the end-to-end salvage process on motor and/or non-motor claims. Thisincludes identifying, evaluating, and disposing of salvage assets to maximize recovery value while ensuring compliance withcompany policies, regulatory requirements, and service level agreements.What will make you successful in this role?

Minimum Experience• Minimum 3–5 years’ experience motor salvage and in claims, • Strong understanding of insurance claims processes and salvage principles. • Experience working with salvage vendors and auction platforms is advantageous. • Proficiency in claims management systems and Microsoft Office (especially Excel).Key Responsibilities

• Manage the salvage process for damaged assets arising from insurance claims. • Assess salvage potential and determine the most appropriate disposal method (e.g.,auction, tender, direct sale). • Liaise with internal stakeholders (claims handlers, assessors) and external serviceproviders (salvage vendors, auction houses).• Ensure accurate and timely recording of salvage recoveries in the claims system. • Track and report on salvage performance metrics, including recovery rates and turnaroundtimes. • Negotiate with buyers and service providers to maximize financial recovery. • Monitor compliance with legal, regulatory, and environmental requirements related tosalvage disposal.• Identify opportunities for process improvement and cost efficiencies within the salvagefunction. • Resolve any disputes or issues relating to salvage transactions. • Provide regular reporting and insights to management on salvage trends and outcomes. Competencies and Skills

• Strong negotiation and relationship management skills • Analytical thinking and attention to detail • Financial acumen with a focus on cost recovery • Excellent communication (verbal and written) • Ability to manage multiple cases and meet deadlines • Problem-solving and decision-making ability• Knowledge of regulatory and compliance requirements Key Performance Indicators (KPIs)

• Salvage recovery rate (% of salvage value realized) • Turnaround time for salvage disposal • Accuracy and completeness of salvage records • Vendor performance and cost efficiency • Compliance with internal policies and external regulations Preferred Attributes

• Experience within short-term insurance (motor claims preferred) • Knowledge of salvage platforms and auction systems Knowledge and Skills

Customer Service Team Support Administration Quality, compliance and accreditation Personal Attributes

Communicates effectively - Contributing dependently Decision quality - Contributing dependently Action orientated - Contributing dependently Optimises work processes - Contributing dependently Core Competencies

Cultivates innovation - Contributing dependently Customer focus - Contributing dependently Collaborates - Contributing dependently Being resilient - Contributing dependently Drives results - Contributing dependently Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Deadline to apply 1 June 2026. Our commitment to transformation

At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.

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