Rodd and Gunn Concession Manager, Ballarat

Rodd and Gunn Concession Manager- Myer Ballarat Rodd and Gunn Ballarat, Ballarat and Central Highlands VIC Management - Store (Retail and Consumer Products) Full time Add expected salary to your profile for insights OUR BRAND Rodd and Gunn New Zealand is one of the fastest growing Men’s Clothing brands in France, Belgium, USA, Canada, UK, Australia and New Zealand. We have expanded our retail footprint across the Southern and Northern Hemisphere, now with over 64 retail lodges, 128 shop in shops, and 280 wholesale doors including Hudson’s Bay, Nordstrom, Nieman Marcus, and Trunk Club, just to name a few. At Rodd and Gunn you will work for a New Zealand lifestyle brand with heritage dating back to 1946. Every seasonal collection is informed by our natural NZ surroundings. We are a genuine, aspirational, modern, lifestyle menswear brand defined by New Zealand, adventure, knowledge and appreciation of quality and craft. Over the years, we’ve earned a reputation for crafting timeless garments that are made to last. We confidently offer a two-year guarantee on all our goods and deliver a garment that will remain a favourite for years and generations to come. From the fabrics we source, to the techniques we use to construct our clothing, quality is the undercurrent that buoys us as a brand. At Rodd and Gunn you buy better so that you can buy less often. Position Overview Be part of an exciting new chapter at Myer Ballarat Vic An exciting internal promotion has opened up an opportunity for a passionate and experienced Store Manager to lead our Myer Concession Pad. If you thrive in a customer-first environment and are motivated by results, this is your opportunity to shine. What we’re looking for: Proven experience in fashion or premium retail A genuine passion for customer engagement and team development A hands-on, energetic leadership style A collaborative and high-performance mindset As the leader of this high-profile location, you’ll be the face of the brand -motivating your team, driving sales, and creating exceptional, one-on-one customer experiences. You’ll oversee all daily operations, ensure visual merchandising excellence, and build a strong team culture, all while delivering the elevated service Rodd and Gunn is known for. At the heart of your role is creating authentic customer relationships - and making sure they choose you, every time. Key Performance Indicators Sales to Budget IPT (Items per Transaction) Average Customer Conversion Loyalty Program Duties and Responsibilities Providing exceptional customer service Achieving sales and exceeding budgets Preparation of inventory for sales floor and visual merchandising Visual merchandising understanding and passion for growth Coaching a team to KPI excellence Skills and Experience A proven customer facing background- establishing and maintaining meaningful customer experiences Retail sales and customer service- men’s fashion preferred but not essential Energetic and positive attitude Ability to work efficiently within a team Excellent communication and time management skills Passion for delivering world class customer service You Will Receive Amazing team culture A genuine career path, internal progression, and career development International career opportunities driven by our global expansion Full training and support from regional and access to online learning    academy Competitive yearly salary Bonuses through “Gunn Sale” program Great employee purchasing privileges and staff discount Brand heritage dating back to 1946 Salary: Competitive Salary and Generous Bonus Structure At Rodd and Gunn our people are everything. We employ only those we trust can embody our four cornerstone values - Pride, Loyalty, Honesty and Playfulness. These values are written into every part of our business and guide all our actions and decisions on a daily basis. We strive to build a happy, motivated and productive environment where our people are focused on respecting each other, the brand, the product, the customer and their role within our business.