Retail Learnership: Customer Service&Store Operations, Cape Town

Responsibilities

Attend all theoretical training sessions facilitated by the training provider.

Complete assessments, assignments, and Portfolio of Evidence (PoE) in line with W&RSETA requirements.

Perform workplace duties related to retail operations, including assisting customers and delivering basic customer service, merchandising and replenishing stock, supporting point-of-sale (POS) operations (where applicable), and maintaining store cleanliness and housekeeping standards.

Follow company policies, procedures, and standard operating practices.

Comply with health and safety requirements in the workplace.

Maintain accurate logbook entries and track workplace experience.

Demonstrate professional behaviour, punctuality, and consistent attendance.

Engage with supervisors, mentors, and facilitators to support learning progress.

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