Groups&Incentives Travel Consultants, Cape Town

Our client is a specialist inbound DMC focused on delivering high-end, tailor-made travel experiences across Southern Africa.

They are expanding their Groups&Incentives division in Cape Town and are seeking experienced Intermediate and Senior Leisure Groups / Incentive Travel Consultants to join a growing team.

About the Role This role involves the design, costing, and management of leisure group travel and incentive programmes from enquiry through to final delivery. You will work closely with international travel agents, wholesalers, and partners to deliver exceptional group travel experiences across Southern Africa.

The role ranges from supporting group operations (Intermediate level) through to full end-to-end ownership of complex incentive programmes (Senior level).

Key Responsibilities

Design, cost and manage leisure group and incentive travel programmes

Handle group itineraries from enquiry through to final delivery

Work with international travel agents, tour operators, and wholesalers

Source, negotiate, and manage suppliers (hotels, lodges, transport, venues, activities)

Coordinate all logistics including detailed itineraries and documentation

Manage amendments, changes, and operational challenges efficientlyDeliver high levels of service with strong attention to detail

Ensure profitability and commercial awareness on all files

Provide VIP handling and seamless group coordination where required

What You Need to Bring

Strong understanding of Southern Africa as a travel destination

At least 3 - 5 years’ experience in leisure groups, incentive travel, inbound DMC operations, or high-end touring (essential)

Experience working with international agents, wholesalers, or trade partners

Ability to design, cost, and manage group itineraries

Strong communication and client service skills

Excellent attention to detail and organisational ability

Strong commercial awareness and problem-solving mindset

Ability to perform in a fast-paced, deadline-driven environment

Experience Required Intermediate Level

2–5 years’ experience in leisure groups, FIT with group exposure, or inbound DMC operations

Strong coordination and costing ability

Developing commercial and client management skills

Senior Level

5–10+ years’ experience in leisure groups, incentive travel, or inbound DMC group operations

Proven ability to manage complex, high-value group programmes end-to-end

Strong supplier negotiation and client relationship management experience

What’s on Offer

Market-related salary aligned with experience and seniority

Medical aid contribution

Commission

Performance-driven earning structure with uncapped potential

Supportive and professional working environmentOpportunity to grow within a fast-expanding specialist DMC

Exposure to international leisure group and incentive travel markets

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