Retail Learnership: Customer Service, Merchandising&POS, Cape Town

Responsibilities

Attend all theoretical training sessions facilitated by the training provider

Complete assessments, assignments, and Portfolio of Evidence (PoE) in line with W&RSETA requirements

Perform workplace duties related to retail operations, including:

Assisting customers and delivering basic customer service

Merchandising and replenishing stock

Supporting point-of-sale (POS) operations (where applicable)

Maintaining store cleanliness and housekeeping standards

Follow company policies, procedures, and standard operating practices

Comply with health and safety requirements in the workplace

Maintain accurate logbook entries and track workplace experience

Demonstrate professional behaviour, punctuality, and consistent attendance

Engage with supervisors, mentors, and facilitators to support learning progress

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