Internal Sales - Welding, Durban

Job Title: Internal Sales

Job Summary:

We are seeking a motivated and customer-focused Internal Sales Representative to join our dynamic sales team.

The ideal candidate will be responsible for supporting sales activities from within the office, managing customer accounts,

processing orders and maintaining strong client relationships.

This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

Handle inbound sales inquiries via phone, email, and other communication channels

Prepare and process quotations, sales orders, and invoices

Build and maintain strong relationships with new and existing customers

Support the external sales team with administrative and coordination tasks

Monitor stock levels and delivery schedules to ensure timely customer service

Upsell and cross-sell products to meet sales targets

Collaborate with other departments (e.g., logistics, finance, procurement) to ensure seamless order fulfilment

Resolve customer issues and complaints efficiently and professionally

Qualifications and Skills:

Between 3- and 5-years' experience in internal welding sales, customer service, or a similar role

Strong communication and interpersonal skills.

Previous welding experience will be an advantage.

Ability to multitask and manage time effectively

Proficient in MS Office (Excel, Word, Outlook)

Detail-oriented with strong organizational skills