Internal Sales, Durban

INTERNAL SALES CONSULTANT – DURBAN

A well-established company is looking for an experienced Internal Sales Consultant to join a fast-paced branch environment.

We are looking for a strong administrator with sales ability, who is confident handling customer orders, quotations, stock coordination, and client service.

Key Responsibilities

• Process customer orders via telephone, email and walk-in clients
• Prepare and follow up on quotes, invoices and dispatch orders
• Manage back orders, stock availability and supplier orders
• Coordinate with drivers and update the delivery board
• Maintain accurate stock control and regular stock takes
• Assist with new client onboarding and customer database updates
• Follow up on outstanding debtors and client payments
• Promote specials, product ranges and upsell the full basket of goods
• Provide excellent customer service and resolve client queries promptly
• Support reception and general branch administration when required

Requirements

3+ years proven Internal Sales experience

Strong experience in:

• quotations
• invoicing
• order processing
• stock control
• customer service
• Experience with Pastel / ERP / stock systems
• Excellent communication and organisational skills
• Ability to multitask in a busy environment
• Strong attention to detail and accuracy
• Professional and presentable

Advantageous

• Experience in branch operations, logistics or stock-driven sales
• Experience supporting a sales executive or external sales team

⚠ Important:

A credit report must accompany your application.

Shortlisted candidates will undergo a polygraph test at the company’s expense.