Service Advisor – Automotive Industry – Ballito, KwaZulu-Nat …, Durban

Job Description

Service Advisor – Automotive Industry – Ballito, KwaZulu-Natal (Full-Time)

Job Overview
A reputable and high-performing dealership in Ballito is currently seeking an experienced Service Advisor to join their professional aftersales team. This is an exciting opportunity for a customer-focused and organised individual with strong communication skills and previous automotive dealership experience.

The successful candidate will be responsible for assisting customers with service bookings, vehicle updates, quotations, and ensuring a smooth and professional customer experience throughout the service process.

Key Responsibilities
• Welcome customers and assist with service bookings
• Prepare quotations and explain repair requirements to customers
• Liaise between customers and workshop technicians
• Keep customers updated on vehicle progress and repairs
• Ensure accurate completion of job cards and invoices
• Maintain excellent customer service standards
• Follow up with customers and ensure customer satisfaction

Minimum Requirements
• Previous experience as a Service Advisor within a motor dealership
• Excellent communication and customer service skills
• Strong administrative and organisational abilities
• Computer literate
• Valid driver’s license
• Traceable references
• Clear criminal record and ITC

Salary & Benefits
• Salary: R15 000 – R17 500 basic (negotiable depending on experience)
• Incentive structure
• Medical Aid & Pension Fund

Location
Ballito, KwaZulu-Natal, South Africa

About Intercon Recruitment
Intercon Recruitment is a trusted recruitment agency specialising in placing skilled professionals within the automotive and commercial sectors across South Africa. We partner with leading dealerships and employers to connect top talent with the right opportunities.

How to Apply
Please send your CV to:

If you have not heard from us within 2 weeks of submitting your application, please consider your application unsuccessful.

Requirements

Minimum Requirements
• Previous experience as a Service Advisor within a motor dealership
• Excellent communication and customer service skills
• Strong administrative and organisational abilities
• Computer literate
• Valid driver’s license
• Traceable references
• Clear criminal record and ITC

Benefits

Requirements
Key Responsibilities • Welcome customers and assist with service bookings • Prepare quotations and explain repair requirements to customers • Liaise between customers and workshop technicians • Keep customers updated on vehicle progress and repairs • Ensure accurate completion of job cards and invoices • Maintain excellent customer service standards • Follow up with customers and ensure customer satisfaction