National Event Administrator, Durban

Summary We are seeking a highly organized and detail-oriented National Event Administrator to support the coordination and execution of large-scale events across multiple regions. The successful candidate will act as a central point of contact for national teams and clients, ensuring seamless communication, efficient stock management, and accurate reporting. This role requires strong administrative skills, the ability to manage multiple priorities, and experience working with event logistics and systems such as Magento.

Key Responsibilities

Handle and resolve national queries for National and Brand Teams

Manage and compile stock reconciliations for large-scale events

Provide accurate stock and costing information to the Finance department

Oversee client‑side approval processes for cost estimates (CE)

Coordinate stock requisitions and returns with internal teams and depots

Monitor and report on stock shortages and damages from events

Maintain and track damaged stock nationally, including refurbishments and disposals

Ensure all national queries logged in ticketing systems are addressed promptly

Provide Magento system support, including user access, order editing, and cancellations

Handle urgent same‑day client orders and related communications

Manage the Magento back‑end Event Booking Log and large pending orders

Conduct system training for new client staff on Magento and OF reporting

Assist clients with account switching and order‑related queries

Coordinate weekend site availability requests and communicate schedules to relevant teams

Support operations in tracking late‑returned stock impacting availability

Prepare and extract high‑level reports for the National Team, including event forecasts and stock tracking

Maintain oversight of stock locations across agencies and ensure alignment with client requirements

Participate in weekly meetings and provide ad hoc administrative support to the National Events Team

Requirements

Proven experience in event administration or coordination (national/multi‑site experience advantageous)

Strong understanding of stock control, reconciliation, and reporting processes

Experience working with systems such as Magento (or similar platforms)

Excellent organizational, communication, and problem‑solving skills

Ability to work under pressure and manage multiple deadlines

High attention to detail and accuracy

Proficient in Microsoft Office (Excel, Word, Outlook)

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