Retail Operations Administrator, Durban

We are seeking a highly organized, proactive, and reliable Retail Operations Administrator to join our team. The successful candidate will play a key role in supporting retail operations, ensuring smooth day-to-day administration, staff coordination, and compliance across multiple sites.

Key Responsibilities

Calculate and balance timesheets with Purchase Orders (POs) before submitting to payroll.

Manage and respond to daily retail requests.

Upload POs and timesheets to monday.com every Monday.

Screen CVs and upload required documents to TMS Online.

Conduct site visits and handle disciplinary matters when required.

Monitor and enforce staff dress code standards.

Submit invoices and collect Acknowledgement of Debt (AOD) forms.

Follow up and resolve payroll queries.

Be available to work weekends and after hours when operationally required.

Manage and ensure timely submission of ASAP rosters.

Ensure all staff members are issued with and wear name badges.

Collect weekly cashier shortages and upload reports to monday.com.

Conduct staff meetings and provide operational updates.

Share POs on the staff WhatsApp group and ensure additional POs are requested before placing staff onsite for extra store requests.

Minimum Requirements

Grade 12 / Matric Certificate.

Minimum 3-5 years’ experience in administration or retail operations support.

Valid driver’s license with own reliable vehicle is compulsory.

Strong knowledge of payroll processes, timesheets, and roster management.

Experience with recruitment administration and screening CVs.

Proficient in Microsoft Office (Excel, Word, Outlook).

Experience using online systems such as monday.com and TMS Online will be advantageous.

Excellent communication and interpersonal skills.

Strong attention to detail and problem-solving abilities.

Ability to work under pressure and meet deadlines.

Willingness to travel for site visits and work flexible hours when required.

Please send your CV to: and

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